Payment Policy

Mason Verro is committed to maintaining appropriate security measures to help protect our customers' payment information. We use secure payment processing systems and industry-standard technologies to help safeguard payment information during transactions.

1. Secure Transactions

All transactions completed through our website are processed through secure payment channels provided by our payment service providers. These security measures are designed to protect the confidentiality and integrity of your payment information.

2. PCI DSS Security

Our payment processing is handled through payment service providers that maintain appropriate security practices in accordance with applicable Payment Card Industry Data Security Standard (PCI DSS) requirements. These standards are designed to help protect sensitive payment card information.

3. Data Encryption

Our payment processing providers use security and encryption technologies to help protect payment and personal information during transmission. These measures help reduce the risk of unauthorized access to sensitive information.

4. Payment Information Protection

Payment details are handled by authorized payment processing providers. Mason Verro does not intentionally store complete credit or debit card information on its own website servers.

PAYMENT TERMS AND CONDITIONS

We accept secure payment methods made available during checkout. These may include major credit and debit cards, digital wallets, and other supported payment options.

The payment methods available for your order will be displayed at checkout before you complete your purchase.

1. Order Confirmation

After successfully completing a purchase through Mason Verro, customers should receive an order confirmation email containing the relevant details of their transaction. This confirmation indicates that the order has been submitted successfully.

2. Payment Authorization

Payment is authorized during the checkout process. Orders will be processed and prepared for shipment after successful payment authorization, subject to product availability and order verification.

3. Failed Transactions

If a payment is declined or cannot be completed, customers should verify that their payment and billing information has been entered correctly.

If the issue continues, please contact your bank or payment provider. You may also contact our customer support team at support@masonverro.com for assistance.

4. Currency

All prices displayed on the Mason Verro website are listed in United States Dollars (USD) unless otherwise stated. Your payment provider may apply additional currency conversion fees or transaction charges, depending on your payment method and account terms.

5. Refund Policy

For information regarding return eligibility, refund requests, and refund processing, please refer to our Return & Refund Policy available on our website.

Approved refunds are generally issued to the original payment method within 10 business days after the returned item has been received and inspected. Additional processing time may be required by your bank or payment provider.

6. Payment Disputes

If you have any questions, concerns, or disputes regarding a payment made through Mason Verro, please contact our customer support team at support@masonverro.com.

We are committed to reviewing payment-related concerns and working toward an appropriate resolution.

7. Changes to Payment Policy

Mason Verro reserves the right to update or modify this Payment Policy when necessary. Any changes will become effective once the updated policy is published on our website.

By completing a purchase through Mason Verro, you acknowledge and agree to the terms described in this Payment Policy, subject to applicable laws and consumer rights.